Technical support and spare-parts service
The VECAR support service represents the foundations of our organization.
Staff and organisation
ON-DEMAND:on-call support service.
BASIC:to guarantee mandatory checks as per regulations.
INTERMEDIATE:additional scheduled maintenance beyond the BASIC plan.
UPPER:additional scheduled maintenance including cleaning and consumables beyond the INTERMEDIATE plan.
ALL-INCLUSIVE:mandatory checks, scheduled maintenance, routine and special maintenance, spare parts and consumables, can all be included in a SINGLE MONTHLY FEE. As a subscription service, this is fully deductible for tax purposes.
If your own forklift or a hire vehicle needs to come into one of our workshops for repair, we provide a courtesy forklift, subject to available stock.
In this context, Vecar provides its customers with a spare-parts service offering quality products certified by the manufacturer and guaranteeing excellent performance from forklifts and other machinery.
Efficiency, ease of use, safety and advanced technology are just a few of the features that Vecar proudly guarantees customers of its spare-parts service. This translates into rapid service with high technical and quality levels.
Using original spare parts also enables us not only to provide the best possible advice but also to ensure that the repair is effective and tailored to meet the customer’s requirements. Original spare parts are fundamental for all goods handling machinery subjected to heavy use, as it avoids continual maintenance operations without compromising machinery performance.